SHIPPING FEES AND REFUND POLICY
Our shipping fees are as follows:
* Free shipping to Spain from 100€ (Peninsula and Balearic Islands). For orders below 100€, the shipping costs are 4€ VAT INCLUDED (3,30 Euros NO VAT).
* Free shipping worldwide from 160€. (List below)
* “Rest of the world” 40 Euros
* Shipping costs in orders below 160€:
Europe EU (except from Spain): 10€
Rest of Europe: 10€
US and Canada: 25€
Rest of the world: 40€. (Mexico, Puerto Rico, Argentina, Bolivia, Brazil, Colombia, Ecuador, Panama, Paraguay, Peru, Uruguay, Venezuela, Chile, Israel, Bangladesh, Armenia, Azerbaijan, Georgia, Kazakhstan, Turkmenistan, Uzbekistan, Singapore, Thailand, Taiwan, Hong Kong, Philippines, Indonesia, Malaysia, Japan, South Korea, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Pakistan, Saudi Arabia, United Arab Emirates, Qatar, China, Laos, Macao, East Timor, Vietnam, Camboya, Maldives, Australia, New Zealand, Hong Kong, India, Russia)
If your country doesn´t appear in the list, you can send an email to email@example.com.
Tracking of the order
Once your order is shipped, you will receive a shipping confirmation to your email with all the information to track your delivery.
Change shipping information
If an address is entered incorrectly on your order, please contact us at firstname.lastname@example.org as soon as possible so that a correction can be made. Unfortunately, we cannot assure you that it can be effective, as the purchase may have been already shipped.
Once you order has been shipped, we can not make any changes. If so, we are not responsible for packages sent to incorrect addresses entered by the customer.
If the order is returned to us due to wrong or insufficient address, the customer is responsible for the return shipping costs. You will also be responsible for the shipping costs to the new address you provide.
This applies also in case the carrier company can not deliver the package because no one was available at the shipping address or the goods could not be delivered for any other reason.
If so, please keep in mind that the courier may have left you a delivery attempt notice.
Also, remember that you can change your saved addresses at any time by updating your account information.
Please be aware that you may have to pay additional duties fees and taxes for deliveries outside the European Union.